Job Summary
We are looking for an RTO Executive to manage end-to-end vehicle registration and RTO-related activities. The candidate will be responsible for coordinating with RTO offices, dealers, customers, and internal teams to ensure timely completion of vehicle registration and documentation.
Key Responsibilities
- Handle end-to-end RTO registration and documentation for commercial vehicles/EVs.
- Coordinate with various RTO offices and government authorities for vehicle registration and related activities.
- Ensure timely processing of RC, number plates, permits, fitness certificates, and other RTO documents.
- Verify vehicle and customer documents for accuracy and completeness before submission.
- Coordinate with dealers, customers, finance teams, and internal operations teams for RTO-related requirements.
- Track registration applications and provide regular updates on pending cases.
- Resolve RTO-related issues, documentation discrepancies, and registration delays.
- Maintain accurate records of all RTO applications, registrations, and pending cases.
- Ensure compliance with applicable RTO rules, regulations, and documentation requirements.
- Coordinate for transfer of ownership, hypothecation, NOC, permit-related activities, and other applicable RTO processes.
- Follow up with relevant stakeholders to ensure TAT adherence and timely closure of cases.
- Prepare regular MIS reports on registration status, pending cases, and completed registrations.
Requirements
- 1-3 years of experience in RTO operations, vehicle registration, automotive operations, dealership operations, or a similar role.
- Good understanding of RTO procedures and vehicle registration processes.
- Experience handling commercial vehicles/2W/3W/4W registration will be an advantage.
- Good coordination and follow-up skills.
- Strong documentation and record-management skills.
- Basic knowledge of MS Excel/Google Sheets.
- Ability to work with RTO offices, dealers, customers, and multiple internal stakeholders.
- Willingness to travel to RTO offices and other locations as required.
- Good communication skills in English and the local language.
Preferred Candidate
- Candidates from automotive dealerships, EV companies, NBFC/vehicle-finance companies, fleet/mobility companies, or RTO service agencies would be preferred.
- Prior experience handling commercial vehicle RTO documentation and registration will be an added advantage.
